Shipping Policy

Adult Signature Required UPS 

All packages will need to be signed with a valid government ID (US ONLY MUST BE 21) 

ID VERIFICATION

Please DO NOT ORDER if you are under 21.

Orders needing to be refunded over not being (21 US or 18 CAN) will incur a 20% restocking Fee 

IDs are required on all orders over 250.

The name on the ID needs to match the name on the order. If you place and order and do not complete the ID verification you will be charged at 20% restocking fee and refunded the remainder. 

 

Shipping Policy 

All Items Shipped through UPS or UPS Sure Post. Please have a safe location to ship to as we are not responsible for any lost, stolen or damaged packages 

Please allow  6-10 Business Days from the date of your order for your product to ship. All items are made to order. 

 

Lost / Stolen or Undelivered Packages

We will not be held responsible for lost, stolen or unreceivable packages. Please have a safe place to send your items. We require an adult signature on orders over $250 USD. Requiring you present a valid 21 year old ID to UPS That must match the name on the order. 

 

All items shipped UPS or UPS sure post which ends in Delivery from your local Post office please check tracking or email clothing@illadephglass.com if you have a question on a tracking number.